Our team answers to all emails within 24 hours, however most questions tend to repeat. Please see if your question is answered here, this way you don’t have to wait for our email response time:
Where is my order?
Our expected delivery time within the States is 5-12 business days after processing your order. You can track your order here: https://motohorn.com/tracking/
I can’t find my order confirmation email, can you help me?
Please send us your order name and email address, we can then resend you the order confirmation email.
I paid for priority shipping, why is it taking so long?
Priority & Insured Shipping (Get ahead in order line) only gets you faster order processing, this is the time between placing the order and shipping it out. We only offer this option when we are under a heavy amount of orders, this does not affect the delivery time after your order has been shipped out.
Where can I find my order number?
You can find it in the order confirmation email, our order numbers are similar to #MH119876.
Please note that if your order number doesn’t start with #MH, and wasn’t emailed from MotoHorn (email@example.com), then this is a different website order. Unfortunately there are multiple pages that copy our work and send lower quality items/scam their customers.
My horn isn’t louder than my stock horn/my compressor isn’t working, what should I do?
The most common reasons for weak loudness and compressor problems are weak wiring and bad wire connections. Your compressor needs 15-20 amps of current and should be wired with at least 12 gauge wire. If you want to use your stock wires, then please follow the steps in the user manual.
We also recommend testing your compressor straight on a battery with some 12 gauge wire to see if it works. If the issue still persists, then please send us a video. We can then forward it to the warehouse for a free replacement unit.
Where can I find the user manual?
Each package includes a printed out user manual. We also have it available on our website:
My horn seems to be missing wiring?
We don’t include any wiring because it’s a vehicle specific job and requires custom installation. Unfortunately no universal wiring kit could be made that would work for all customers and for different wiring methods.
We’ve also included the complete list of package contents on the product page, as some customers mistake these horns to be plug and play units. Wiring MotoHorn™ takes just 5 steps and is very easy to do. We highly recommend doing it on your own as the parts needed are inexpensive and can be sourced from most automotive stores.
Everything needed for the installation is listed in our user manual.
If there is something else we can help you out with, please contact us via this link: