Track Order

To track your order please enter your Order Number and Order Email in the box below. You can find your order number in the order confirmation email.

Enter the tracking number for your order:

How long does shipping take?

You can expect to receive your order within 5-12 business days from shipping date.

In some cases it might take slightly longer.

US delivery guarantee — your package will be replaced for free if 30 days has passed and you still haven’t received your package.

My tracking shows no updates?

If you’ve received a tracking number, it means your order has been handed over to the shipping carrier.

Pre Transit / Shipping Label Created — the first tracking update still needs a few more business days to be displayed.

You can expect to start seeing tracking updates within 1-4 business days.

My tracking updates stopped?

Most orders are shipped out with USPS shipping partner Pitney Bowes. They update tracking only when reaching bigger destination points.

A single tracking delay of up to 7 business days is normal. There is usually 1 longer delay between the updates.

Please note on, you can see the updates under the Tracking History tab.

I paid for priority shipping?

The Priority & Insured Shipping – Skip Order Line is for faster order processing and insured shipping.

This does not speed up the actual shipping time once the order has been handed over to the shipping company.

I haven't received my order!

We can consider your order as lost in transit if 30 days has passed and you still haven’t received your order.

Please contact us at and we will send you a new shipment at no additional charge.

For more tracking related questions, email us at